When a Student Is Struggling at School: A Guide for School Counselors and Families on When to Refer to Family Therapy
A student who once participated in class now avoids eye contact. Homework goes unfinished. Grades slip. There are more nurse visits, more detentions, more emotional outbursts.
If you are a school counselor or a concerned parent, you may find yourself asking the same question: Is this academic, behavioral, emotional, or something happening at home?
Often, the answer is not simple.
And you are not alone in trying to figure it out.
At Palm Atlantic Behavioral Health, we work with families across Florida through secure virtual therapy. Many of the students we support were first identified by attentive school counselors or observant caregivers who sensed that something deeper was going on.
Let us talk about when family therapy may be the right next step.
When Academic Struggles Signal Something More
It is common for students to experience temporary academic dips during transitions. A new school year, a move, friendship conflict, or developmental changes can all impact performance.
Family therapy may be appropriate when you notice:
A sudden and sustained drop in grades
Increased school refusal or frequent absences
Emotional shutdown or frequent tearfulness
Heightened irritability at home and school
Ongoing parent-child conflict around homework or expectations
Behavioral concerns that seem tied to stress
When academic challenges are connected to family stress, communication breakdown, or emotional distress, focusing only on the student may not be enough.
Family therapy creates a structured, supportive space to explore what is happening within the home environment that may be influencing school functioning.
The Hidden Factors Behind Classroom Struggles
Students rarely struggle in isolation.
You may be seeing signs of:
Anxiety related to performance or social pressure
Family transitions such as divorce or relocation
Grief or loss
Conflict between caregivers and the child
Emotional regulation difficulties
Stress from high expectations
A student may not always have the language to explain what they are feeling. Behaviors often communicate what words cannot.
Family therapy helps caregivers and students build shared understanding. Instead of asking, What is wrong with this child, the focus becomes, What is happening in this system?
That shift can change everything.
Why Family Therapy Can Help
Family therapy is not about placing blame. It is about improving communication, strengthening connections, and creating practical tools for navigating stress together.
In sessions, families may work on:
Healthier ways to discuss school expectations
Clearer boundaries and routines
Conflict resolution skills
Emotional validation and support
Problem-solving around school-related stress
When caregivers feel more confident and aligned, students often experience relief. Academic functioning can improve because the emotional foundation at home feels steadier.
You are not alone if family conversations about school often escalate into arguments. You are not alone if your student says they are fine, but everything feels tense. These patterns are common, and they are treatable.
For School Counselors: When to Consider a Referral
As a school counselor, you are often the first line of support. You may have tried check-ins, behavioral plans, and parent meetings.
A referral to family therapy may be helpful when:
School-based interventions have a limited impact
Parent and student communication appears strained
There are ongoing emotional concerns beyond academic performance
Family stressors are contributing to school behavior
You notice patterns that repeat across semesters
Virtual family therapy through telehealth allows families to attend sessions from home, which increases accessibility and consistency. For busy working parents across Florida, this flexibility can make a meaningful difference.
Palm Atlantic Behavioral Health offers virtual therapy services statewide. We are in network with Aetna and UnitedHealthcare (Optum) for therapy services. We also provide superbills for eligible plans when needed.
Our goal is to support the family system so that the student can thrive both at home and in the classroom.
Addressing Common Family Concerns
Parents often worry:
Does this mean we failed?
Will this label our child?
Is this only for severe problems?
Family therapy is not a sign of failure. It is a proactive step toward strengthening communication and reducing stress. Many families seek support before concerns become crises.
Students also worry about being singled out. In family therapy, the focus is shared responsibility and shared growth. The process feels collaborative rather than corrective.
You are not alone in hesitating. It is normal to want reassurance before reaching out.
How to Get Started
If you are a school counselor looking to refer a family, or a parent wondering if this is the right step, we invite you to connect with us.
Palm Atlantic Behavioral Health is a fully virtual outpatient practice serving Florida communities. Sessions are conducted through secure telehealth. Families can schedule directly through our website or contact our support team for guidance.
Early support can prevent long-term academic and emotional consequences. A struggling student today does not have to become a discouraged student tomorrow.
Visit https://www.palmatlanticbh.com/ to learn more and schedule a virtual family therapy consultation.
If your student is struggling and you feel unsure about what to do next, we are here to help you explore the options with care and clarity.

